Privacy Policy

1. Data Controller

FictionForge GmbH, Museumstraße 12, 6020 Innsbruck, Austria. Email: hello@fictionforge.pro

2. Data We Collect

We collect personal data that you voluntarily provide to us, including your name, email address, and billing information when you create an account or make a purchase. We also automatically collect certain technical data such as your IP address, browser type, operating system, and usage patterns when you interact with our platform.

3. Purpose of Processing

We process your data to provide our AI writing service, process payments, send service-related updates and communications, improve and personalize the platform experience, and ensure the security and integrity of our services.

4. Legal Basis

We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

• Art. 6(1)(b) — Contract performance: to provide our services and fulfill our obligations to you.
• Art. 6(1)(c) — Legal obligation: to comply with applicable laws and regulations.
• Art. 6(1)(f) — Legitimate interests: to improve our services, ensure security, and communicate with you.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted processors who assist us in operating our platform, including payment processors, hosting providers, and AI API services. All processors are bound by strict Data Processing Agreements (DPAs) that comply with GDPR requirements.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access — Request a copy of the data we hold about you.
• Right to Rectification — Request correction of inaccurate or incomplete data.
• Right to Erasure — Request deletion of your data under certain conditions.
• Right to Restrict Processing — Request limitation of how we use your data.
• Right to Data Portability — Request transfer of your data to another service.
• Right to Object — Object to processing based on legitimate interests.

To exercise any of these rights, contact us at hello@fictionforge.pro. We will respond within 30 days.

7. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide our services. We may also retain certain data to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

8. Cookies

We use essential cookies that are necessary for the operation of our website and service, such as session management and login functionality. We also use analytics cookies to understand how you interact with our platform and improve your experience. You can manage your cookie preferences through our cookie consent banner. For more information, please see our Cookie Policy.

9. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and, where appropriate, by email. We encourage you to review this policy periodically.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@fictionforge.pro

Post: FictionForge GmbH, Museumstraße 12, 6020 Innsbruck, Austria

Last updated: January 2026